Last updated: 18-08-2026
1. Who are we?
Gigi's Klim World is responsible for processing personal data as described in this privacy statement.
Gigi's Klim World, Doklaan 40, 3081 AD Rotterdam, the Netherlands
Email: info@gigisklimworld.nl
2. What personal data do we process?
When you use our website, buy a ticket, contact us or use our services, we may process personal data. This may include:
- name;
- email address;
- phone number;
- address details;
- details of your order or reservation;
- payment and transaction details;
- information you give us yourself when you contact us;
- technical data about your use of our website, such as IP address and browser details.
We do not collect more personal data than is necessary for the purpose for which it is used.
3. What do we use your data for?
We use personal data for purposes including:
- processing and managing ticket orders and reservations;
- handling payments;
- answering questions and requests;
- providing information about your order or visit;
- improving and securing our website and services;
- meeting legal obligations;
- sending newsletters or other marketing communication, when you have given consent.
We do not use your personal data for purposes other than those for which it was collected, unless this is permitted or required by law.
4. On what legal basis do we process personal data?
We only process personal data when there is a legal basis for it. This may be, for example:
- because the processing is necessary to perform an agreement, for example when you buy a ticket;
- because we are legally required to process certain data;
- because we have a legitimate interest, for example in securing and improving our website;
- because you have given consent, for example for certain cookies or marketing communication.
When processing is based on consent, you can always withdraw that consent.
5. Who do we share your data with?
We only share your personal data when this is necessary for our services or when we are legally required to.
For certain parts of our services we use external service providers, for example for ticket sales, payments, hosting, website functionality, communication and analysis. These parties only process personal data as far as necessary for the service and in line with our agreements.
We never sell your personal data to third parties.
6. How long do we keep your data?
We keep personal data no longer than necessary for the purpose for which it was collected, unless a legal retention period requires us to keep it longer.
Data that is part of our administration may, for example, be kept longer when this is necessary to meet legal tax or administrative obligations.
7. Cookies
We save your cookie preference in your browser.
No analytics or marketing trackers are currently configured. If we use them in future, they will only start with your permission. You can change your choice at any time using Cookie preferences at the bottom of the page.
You can also delete or block cookies in your browser settings.
8. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and other forms of unlawful processing.
Although we take appropriate measures, no method of data transfer or storage can guarantee complete security.
9. Your privacy rights
You have several rights regarding your personal data. Under certain conditions you can:
- request access to the personal data we process about you;
- have your personal data corrected;
- request deletion of your personal data;
- request restriction of the processing of your personal data;
- object to certain forms of processing;
- have your data transferred where this legally applies;
- withdraw consent you gave earlier.
Do you want to exercise one of these rights? Contact us at info@gigisklimworld.nl.
To prevent misuse, we may ask you to sufficiently prove your identity.
10. Questions or complaints
Do you have questions about this privacy statement or about how we handle your personal data? Contact us at info@gigisklimworld.nl.
You also have the right to file a complaint with the competent data protection authority if you believe we do not process your personal data carefully.
11. Changes
We may update this privacy statement from time to time, for example when our services or laws and regulations change. The latest version is always on our website.
This privacy statement was last updated on 18-08-2026.